Well, If you Contacted Customer Support and Spoke to Anthony, Then Surprise You Have!
Our mission to #KeepCodingSimple isn't a one coder, one woman, or one man job, it takes a team to get the job done right; today, we want to highlight an essential member of the team. The member we’re focusing on made every day of his first year count, which is why it’s no surprise that he took home rookie of the year. Anthony DiMarino, our Technical Services Specialist, has gone above and beyond to help our customers fix any issue that they might have come across while using their SNEED-JET ® thermal-inkjet coders. There’s no need to dread having to add new equipment to your coding and marking process because Anthony and other tech members are here to guide you every step of the way.
What Does Working in Tech Look Like and What Does the Future Hold?
While Anthony might have won Rookie of the Year while in technical services, he actually got his start in the shipping department. Isn’t it funny, it seems that most of the greats at Sneed got their start in Megan’s shipping department; it must be that boot camp she puts them through, there’s no other explanation for it. Anyways, Anthony was originally referred to the company by a friend and as you can tell he ended up getting the job; after working in shipping for six or seven months, the journey into tech began.
Haven’t you ever wondered what technical services looks like behind the scenes? Well, it’s a lot more than just helping out Sneed customers work their way through setting up their equipment or configuring settings; according to Anthony,
- “I’ve learned a lot about how various electrical components work as well as how to solder; not to mention that my communication skills have improved, thanks to my daily interactions with customers.”
It’s amazing to see how much an individual can learn over the course of a year, so what does Anthony have planned for this upcoming year? Well according to him, learning how to code is next on his list, so you know what that means, it seems like Daniel might have some competition in the future.
What Does The Funky Bunch Have to Say?
With Anthony winning Rookie of the Year, we’re sure that the tech team, better known as the funky bunch around the office, had a lot to say. So, starting off with
- Charles Collins, Vice President of Technical Services
- “Since Anthony started here he showed drive, initiative, and innate curiosity which is what caught my eye when I was looking to build up my tech services team.”
- “He’s learned everything that I’ve had to throw at him and he’s been a great addition to the team; we appreciate all of his efforts with helping customers that are further along their coding journey.”
- Richard Turner, Product Development Specialist
- “Working with Tony is like seeing an episode of the road runner and the coyote; with Tony being the coyote of course, he’s always in pursuit of the next objective. Not to mention that working with Tony is also like encountering a force of nature, you know he’s there.”
- Matthew Ward, Technical Service Specialist
- “Anthony is a unique individual who brings plenty of colorful experiences into my daily routine here; it’s also like stepping in chewing gum because he’s with you every step of the way.”
- Samuel Cediel, Technical Service Specialist
- “When I first started working here, Anthony helped me navigate through HubSpot as well as other challenges that I faced. It’s also a bonus that he’s friendly with everyone and very funny because whenever we work together time just seems to fly by.”
Again, we wouldn’t be able to #KeepCodingSimple without each and everyone of our teammates at Sneed Coding Solutions, but now you see why Anthony won Rookie of the Year. Two team members down and a handful more to go; who will be the next employee of the month?
